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Microsoft Director Marketing Technology Portfolio Planning & Operations 
United States 
621734053

20.11.2024

in 40+ languages, and executes 10,000 digital and in person events a year.

In this role as aDirector, Marketing Technology Portfolio Planning & Operationsyou will transform how we plan and execute work within the Marketing Technology and Operations (MT&O) organization as well as with our various business stakeholders and engineering partners. This includes defining and implementing:

  • end-to-end planning processand set of forums which streamlines how work getsrequested, prioritized,executedand reported out on.
  • project executionmethodologywhich outlines how projects should be run end-to-end, standard resources (i.e.business requirements document template) and a checklist of steps thatneeds
  • service menuwhich defines the full portfolio of standard requests which can be requested by business teams, inputsrequiredto fulfill on request, governance approval required, and tooling to support execution of these services.
  • process for understanding key fiscal year business strategy changes

is not provided.

Required/Minimum Qualifications

  • in Business, Marketing, Finance, Engineering, or related field AND10+years marketing operations, program management, project management, or related experience
    • OR equivalent experience.
  • yearstechnology/process improvement experience.


or Preferred Qualifications

  • , Marketing, Finance, Engineering, or related field AND 12+ years marketing operations, program management, project management, or related experience
    • ORMaster's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years marketing operations, program management, project management, or related experience
    • OR equivalent experience.

Certain roles may be eligible for benefits and other compensation. Findbenefits and pay information here:

Microsoft will accept applications for the role until November 19, 2024.

Responsibilities
  • objectives
  • operationsand engineering leadership to define and implement an end-to-end planning process which includes streamlining portfolio definition, project intake, prioritization decisions, resource allocation and delivery status tracking.
  • Facilitate a set of forums (rhythm of business) across business, marketing technology, operations and engineering which enables this end-to-end process and alignment on key decisions.
  • Define and implement a project executionmethodologywhich streamlines project delivery by standardizing the lifecycle of a project, roles and responsibilities, platform impact and dependency assessments, etc.
  • Define and implementa MT&O service menu which catalogs standard request types (e.g.create contact me form, update AI model), inputsrequiredfor each request, governance workflows and outputs delivered from the service.
  • Develop and implementa changemanagement strategy to support new processes or optimizations, including building resources and delivering in person and virtual training with 150+ people.
  • e.g.marketing, sales, commerce, partner) to define processes and forums which ensure GDC priorities are represented in business and engineering backlogs.
  • Develop business requirements for updates to work management tools and reporting which enables planning process. Collaborate with platform team to implement and drive adoption of work management tools and reporting.