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Key job responsibilities
• 7x24 roster duty in data center operations
• Incident first responder and follow call leader’s instruction for hands on support
• Break-fix and troubleshooting according to process guideline
• Maintain proper media operations according to process guideline
• Capacity landing and decommissioning according to process guideline
• Site management and maintain tidiness in operation areas
• Learn and develop on operation and support processes with innovation and automationDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
• Show interest in learning computing hardware and operation systems and basic understanding on incidents response and prioritization.
• Good written and verbal communication English
• Up to 1 year experience in server / network hardware and operation systems maintenance / troubleshooting. Fresh graduates are welcome
• Majoring in Information Technology / Computer Science / Engineering or related disciplines is a plus but not required
• Knowledge in Computer Server Hardware
• Knowledge in Linux Operation System
• Knowledge on any operations, processes and continuous processes improvement
• Literacy in security and customer data protection
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