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JPMorgan Payment Lifecycle Specialist 
India, Maharashtra, Mumbai 
61924381

25.06.2024

Job Responsibilities:

  • Handle inquiries from Global clients and work towards their effective resolution.
  • Handle varied inquiry types like UTA, BCNR, Amendment, Recall as per Standard operating procedures
  • Review, research and dispose of Funds Transfer by crediting client accounts or returning funds to remitting bank
  • Review, research and re effect funds to beneficiary banks as per amendments
  • Review and process accounting for compensation claims on behalf of clients.

Required Qualifications, Skills and Capabilities:

  • Graduate or Minimum 2 years – Global Investigations or Fresh
  • Graduates with good academic record.
  • Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
  • Excellent written & oral communication skills in English.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
  • An acute client focus.
  • Strong PC and analytical skills. Knowledge of MS Access, Excel, PowerPoint, and Word

Preferred Qualifications, Skills and Capabilities:

  • Experience and a working knowledge of various aspects of funds transfer Operations. 2 years of experience in a backoffice operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
  • Working Knowledge of SWIFT & international payment conventions & practices is preferable.