JPMorgan Payment Lifecycle Specialist 

India, Maharashtra, Mumbai 

61924381

Job Responsibilities:

• Handle inquiries from Global clients and work towards their effective resolution.
• Handle varied inquiry types like UTA, BCNR, Amendment, Recall as per Standard operating procedures
• Review, research and dispose of Funds Transfer by crediting client accounts or returning funds to remitting bank
• Review, research and re effect funds to beneficiary banks as per amendments
• Review and process accounting for compensation claims on behalf of clients.

Required Qualifications, Skills and Capabilities:

• Graduate or Minimum 2 years – Global Investigations or Fresh
• Graduates with good academic record.
• Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
• Excellent written & oral communication skills in English.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
• An acute client focus.
• Strong PC and analytical skills. Knowledge of MS Access, Excel, PowerPoint, and Word

Preferred Qualifications, Skills and Capabilities:

• Experience and a working knowledge of various aspects of funds transfer Operations. 2 years of experience in a backoffice operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
• Working Knowledge of SWIFT & international payment conventions & practices is preferable.