JPMorgan Payment Lifecycle Specialist 

India, Maharashtra, Mumbai 

401836362

Job Responsibilities:

1. Strengthen and monitor the control environment.
2. Ensure all deliverables are completed correctly and issued to clients per the timetable.
3. Provide timely information to stakeholders and clients on pending requests and possible impacts on other processes.
4. Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame.
5. Identify and escalate issues in a prompt and timely manner that may impact service.
6. Identify and implement cost-saving measures. Adopt best practices by partnering with other transaction processing teams.
7. Work closely within the team to ensure all the daily activities and checklists are completed.
8. Leverage technology by means of system enhancements.
9. Escalate issues and challenges on time. Actively participate in new projects.
10. Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules.

Required Qualifications, Skills and Capabilities:

• Experience with International Payment Processing Operations
• Experience in back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor
• Working knowledge of SWIFT and international payment conventions and practices
• Excellent written and oral communication skills
• Bachelor’s degree with minimum 1 year of experience
• Strong PC skills, including knowledge of Microsoft Office Suite
• Should be flexible across APAC/EMEA/WHEM shift and weekend as required to support the client.