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Apple People Specialist French language Ireland, Cork 619224683
07.12.2024
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Description
Responsibilities may include: • Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations. • Ensure employee inquiries are properly researched and handled in the most complete and professional way. • Connect with employees by phone and email to explore their needs and determine level of support required. • Use your outstanding analytical skills to research and resolve complex and sensitive issues. • Take ownership in the employee experience and contribute directly to the company culture for all employees. • Obsess over the customer experience in every interaction. • Document employee inquiries • Adherence to specified operational metrics to drive success within your role
Minimum Qualifications
- Demonstrable experience in a Human Resources role with strong working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
- Experience providing HR Support to employees located in multiple countries including France
- Fluency in French language
Preferred Qualifications
- Experience with Workday and ServiceNow is a plus
- You are a extraordinary at multi-tasking. You have the ability to make a personal connection and explore employee needs all while efficiently navigating resources, systems, and relevant data to resolve inquiries quickly.
- Outstanding communication skills, enjoy connecting and helping others and working in a highly collaborative environment
- You understand the importance of discretion and confidentiality in the type of work we do. You practice this with the upmost integrity
- You are a creative person who can capture trends and offer solutions.
- Detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics
- At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.
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