Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologiesOR equivalent experience
Certification in Microsoft 365 Security Administration or Azure Security
One or more of Industry certifications such as CISSP, CCSP, IAAP, etc. preferred.
Deep knowledge of Security Information and Event Management (SIEM) systems; Next Gen Web Application Firewalls and Secure Web Gateways; Threat detection technologies; Log analysis and Incident Response; Cloud security technologies, architectures and concepts such as Zero Trust, cloud security posture management, cloud workload protection, Cloud code security and Cloud infrastructure entitlement management.
Extensive working experience with Security in the context of Cloud Computing: Infrastructure as a Service (IaaS), Platform as a Services (PaaS), and Software as a service and understanding of one or more cloud security standards and frameworks such as CIS, NIST, CSA, etc.
Preferably with 4+ years technical sales experience - Bonus
Experience with managing critical and complex customer situations or incidents.
Strong interpersonal, presentation, and communications skills and the ability to work with customers at the C-level.
Fluent in reading, writing, and speaking in English AND Bahasa Indonesian/Melayu. Other languages on top of these will be a plus.
Customer Centricity
Customer Satisfaction - Drive positive customer satisfaction & become a trusted advisor.
Customer/Partner Insights - Provide feedback & insights from customers/partners.
Be the Voice of Customer to share insights and best practices, connect with Global Security teams at
Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
Land an end-to-end value proposition for Security (i.e., Zero Trust) which spans the breadth of
Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.
Business Impact
Position and deliver solutions that drive Security product usage and develop opportunities to drive Customer
Success business results & help Customers get value from their Microsoft investments.
Identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable IP.
Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment
Technical Leadership
Learn It All – Align individual skilling to team/area demands & Customer Success goals.
Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
Run Architectural Design Session to build a plan for implementing the solution – Governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.