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Microsoft Cloud Solution Architect CSA – Security 
United States, Puerto Rico 
211240448

30.07.2024

Required/minimum qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
    • OR equivalent experience.
  • 4+ years experience working on technical security related projects.
  • Technical experience and knowledge in architecture design, with depth/Subject Matter Expertise in security.
  • Technical aptitude and experience to learn new cloud security technologies, understand relevant cloud security market trends, and knowledge of the competitive landscape of cloud security platforms and competitors.
  • Subject Matter Expertise in two or more of the following security solutions: Threat Protection, SIEM and Incident Response, Extended Detection and Response (XDR), Security Orchestration, Automation, and Response (SOAR), Security Operation Center Management, Identity and Access Management, Cloud Infrastructure, Cloud Security, Data Security.
  • Fluent in reading, writing and speaking English and Spanish.

Additional or preferred qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
    • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
    • OR equivalent experience.
  • Technical Certification in Cloud.
  • 4+ years experience working in a customer-facing role (e.g., internal and/or external).
  • Certification in one or more of the following technologies preferred: Microsoft Security Operations, Cloud Security, CCSP, CEH, OSCP, GSEC
  • Experience conveying the business need and value of proposed solutions, plans, and risks to stakeholders and decision-makers, presenting solutions based on facts and alignment with goals and strategy.
  • Experience building trusted advisor status and deep relationships across stakeholders (e.g., technical decision-makers, business decision-makers) through an understanding of customer needs and technologies.
  • Experience working with partner ecosystems and the ability to leverage partner solutions to solve customer needs.
Customer Centricity
  • Drive positive Customer Satisfaction & become a trusted advisor. Provide feedback & insights from customers/partners. Be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
  • Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.
  • Experience in the implementation (end to end) of Data Security projects with Data Security Platforms , preferably experience with Microsoft Purview (Information Protection, Data Loss Prevention, Information Risk Management)
  • Lead and execute Field Usage and Consumption Strategy projects, providing structure and guidance to ensure successful outcomes.
Business Impact
  • Position and deliver solutions that drive Security product usage and develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments. Identify resolutions to Customer blockers by leveraging SA subject matter expertise.
  • Deliver according to MS best practices & using repeatable IP. Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon
  • Collaborate and orchestrate with other CSAs and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
Technical Leadership
  • Learn It All – Align individual skilling to team/area demands & Customer Success goals​.​
  • Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
  • Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
  • Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.