Bank Of America Process Design Consultant 

United States, Illinois, Chicago 

61898140

Job Description:

Job Description:

This role is essential for ensuring the bank's cybersecurity strategies are supported by efficient and effective processes, enhancing resilience against cyber threats.

Primary Responsibilities

• Design, document, and optimize cybersecurity processes to enhance the bank’s threat detection, response, and prevention capabilities.
• Identify inefficiencies within current cybersecurity operations and implement streamlined workflows.
• Align process design with technical capabilities, regulatory requirements, and strategic goals.
• Analyze security operations processes to identify gaps and develop corrective action plans.
• Apply Lean Six Sigma tools & techniques (e.g., 5S, VSM, FMEA, Gap Analysis) to recommend end-to-end business operations and technology improvements.
• Lead workshops and training sessions to educate stakeholders on quality (e.g., LSS) industry best practices and infuse practical application into day-to-day business.
• Monitor and measure the effectiveness of newly implemented processes and iterate as needed to maintain optimal performance and overall sustainability.
• Serve as a key player on the Process Quality team, part of Product Management, and work collaboratively across partner teams and assigned customers as the business requires.

Required Skills:

• 5+ years of professional experience, preferably in Process Design
• Passion for continuous improvement, problem solving, and teaching.
• Strong understanding of cybersecurity principles, threat intelligence, and risk management frameworks.
• Proven experience in process design, optimization, and documentation within a technology environment.
• Familiarity with cybersecurity tools and technologies (e.g., SIEM, SOAR, TIP systems).
• Excellent analytical skills to identify gaps and inefficiencies and propose effective solutions.
• Exceptional communication and interpersonal skills for collaborating with diverse teams.
• Proficiency in using process mapping tools (e.g., Visio) and creating detailed workflow diagrams.
• Project management skills to lead and execute process improvement initiatives.
• Strong problem-solving skills and the ability to handle complex and dynamic situations.
• Attention to detail and a commitment to maintaining high standards of quality in process documentation.
• Formal education in Lean Six Sigma quality methodologies from a reputable organization; relevant certifications (e.g., Green Belt, Black Belt, Master Black Belt) preferred.

This job will be open and accepting applications for a minimum of seven days from the date it was posted.​

1st shift (United States of America)