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Amazon Factory Materials Quality Manager Global Operations & Manufacturing 
Vietnam, Hanoi 
617686549

30.03.2025
DESCRIPTION

- Management of our factory managed part supplier quality:
- Provide coaching and training to facilitate suppliers, developing quality programs to ensure highest level of quality and reliability is consistently delivered on time at the optimum cost.
- Interface with suppliers in resolving complex manufacturing process, quality and reliability issues, utilizing DOE and statistical approach. Provide technical and systems support related to both quality systems and technical product related issues
- Conduct potential supplier qualification audits in both system and process levels.
- Management of Materials In Line DPPM performance(LVRR):
- Close monitor In Line DPPM performance of all of our key material parts.
- Trigger quality alerts to SQMs when any key parts fall out rate exceed target. Work with the supplier to drive improvement in these material parts.- Follow up the SCAR/8D procedure with SQM/suppliers and drive for material quality issue closure.
- Develop and deploy relevant tools and activities across the organization as needed.
- Initiate regular assessments and reviews of our IQC inspection specifications taking into account recent performance of the material part.
- Key decision maker on disposition of incoming materials that do not meet our incoming criteria.
- Work with the appropriate Supplier Quality Manager (SQM) to drive improvement of incoming material quality.
- Champion regular improvement activities surrounding material quality related where necessary.

BASIC QUALIFICATIONS

- Bachelor’s Degree in Engineering with 8+ years of relevant working experience in Engineering/Quality or equivalent
- Familiarization with supplier auditing and development.
- Experience on ISO9000/MSA, MIL1916/105E, ANSI, etc sampling plan, AQL implemented.
- Able to use Minitab or any SPC tools to perform data analysis and interpret the result.
- Experience of using Lean Six Sigma tools: Failure Mode & Effects Analysis (FMEA), Design of Experiment (DOE), Gage Repeatability & Reproducibility (GRR), Process Capability Index (CPK).
- Demonstrated ability to work directly with suppliers to solve product problems.
- Good communication skills in English and Mandarin;
- 50% travel is required.


PREFERRED QUALIFICATIONS

- Direct working experience in assembly, inspection and test process development
- Experience in Design For Manufacturability (DFM) of products
- Experience on working with suppliers and setting up process controls, data collection, failure analysis and corrective action.