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Applied Materials Process Support Engineer III - Advanced Packaging Taiwan, Hsinchu 617657146
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Applied Materials is looking for a skilled Process Support Engineer to join our Advanced Packaging Technology team. You will provide hands-on support for semiconductor process technologies, focusing on one of the following areas: PVD, Plasma Etch, CMP, or CVD.
In this role, you’ll work closely with internal R&D and customer fabs to optimize equipment performance and resolve process issues. You’ll contribute to technology evaluations, first-in-fab demos, and process improvements for high-volume manufacturing.
This is a technical, non-managerial position reporting to the Process Support Manager. Prior experience in advanced packaging is helpful but not required—we value deep expertise in your process domain and a strong drive to innovate.
In this role, you’ll work closely with internal R&D and customer fabs to optimize equipment performance and resolve process issues. You’ll contribute to technology evaluations, first-in-fab demos, and process improvements for high-volume manufacturing.
This is a technical, non-managerial position reporting to the Process Support Manager. Prior experience in advanced packaging is helpful but not required—we value deep expertise in your process domain and a strong drive to innovate.
Responsibilities:
- Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
- Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
- Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
- Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
- Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
- Apply your growing knowledge of best practices to offer a new perspective using existing solutions
- Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements
Qualifications:
- Master’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
- 5-10 years of experience in the semiconductor fab or equipment industry
- Familiar with one of AMAT's platforms: PVD, Plasma Etch, CMP, or CVD
- Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
- Communication proficiency in English language
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