Uber Director Sales Operations APAC 

United States, West Virginia 

615594919

Regional GTM Sales Strategy:

• Develop and Lead Regional GTM Strategy: Design and execute comprehensive go-to-market strategies that align with overall business objectives, driving market penetration and sustainable revenue growth across APAC
• Market Analysis and Segmentation: Conduct in-depth market research and competitive analysis to uncover growth opportunities, identify emerging trends, and mitigate potential risks in key markets
• Revenue Growth: Implement initiatives that accelerate customer acquisition, enhance retention, and expand existing accounts to achieve ambitious revenue targets
• Cross-Functional Collaboration: Partner closely with teams across marketing, product, finance, and customer success to ensure seamless alignment and flawless execution of the GTM strategy
• Sales Operations and Efficiency: Streamline sales processes, optimize tools, and enhance resource utilization to boost operational efficiency and productivity
• Customer Insights and Feedback: Leverage customer insights to refine sales strategies, enhance product offerings, and elevate customer satisfaction
• Innovation and Thought Leadership: Stay at the forefront of industry trends, driving innovation and thought leadership within the sales function to keep Uber competitive and forward-thinking

Regional Sales Planning:

• Develop and Lead Sales Planning: Shape and guide the sales planning function, aligning sales strategies with business objectives to drive consistent revenue growth and expand market share
• Forecasting & Target Setting: Lead accurate sales forecasting, demand planning, and the establishment of ambitious yet attainable sales targets that motivate teams and drive performance
• Strategic Sales Planning: Collaborate with cross-functional partners to design both long-term and short-term sales strategies, ensuring seamless alignment with broader company goals and market dynamics
• Performance Monitoring: Define and implement key metrics to track the effectiveness of sales plans and strategies, delivering regular reports on performance against targets and KPIs
• Resource Allocation: Strategically allocate sales resources to optimize team talent, budget, and technology, maximizing productivity and profitability across the organization
• Risk Management: Proactively identify risks or potential challenges in sales execution, and develop contingency plans to mitigate disruptions and safeguard business performance

Regional Sales Operations

• Sales Operations Efficiency: Identify and implement operational improvements that reduce inefficiencies, enhance sales productivity, and ensure alignment between sales teams and business objectives globally

• Quota & Territory Management: Develop and manage global quota-setting frameworks and territory planning to ensure fair and achievable sales targets that align with business goals

• Sales Forecasting & Reporting: Lead the development of accurate, data-driven sales forecasts and performance reports, ensuring global visibility of sales metrics to inform strategic decision-making.

• Resource Allocation: Strategically allocate resources such as headcount, tools, and budget across regions to maximize global sales effectiveness and ROI

• Sales Process Optimization: Design and implement standardized global sales processes to drive efficiency, scalability, and consistency across regions, ensuring best practices are adopted across APAC

• Sales Technology & Tools Management: Provide input on the selection, implementation, and optimization of sales tools (CRM, automation platforms, etc.) to streamline workflows, improve productivity, and enhance data visibility

• Cross-Regional Collaboration: Facilitate communication and collaboration between regional sales teams, ensuring alignment with global sales strategies while allowing flexibility for local market needs

• Sales Training & Enablement: Collaborate with sales enablement teams to deliver global training programs, ensuring sales teams are equipped with the knowledge and skills needed to succeed

• Compliance & Risk Management: Ensure that global sales operations comply with legal standards, corporate governance, and regional regulations, reducing risk and maintaining operational integrity

Basic Qualifications

• ​​15+ years of direct experience in Sales Operations, Commercial Sales, or Customer Success or related experience
• 5+ years running sales operations (including Sales Ops/Strategy and Enablement functions) in an outstanding sales culture and understands standard methodologies with a deep understanding of the technical systems and tools that support a sales org, and the ability to translate evolving business needs to the technical teams supporting and building those systems
• Experience leading a team for a regional Sales Operations organization supporting a business with at least 300 sales people, and managed a team of at least 12 people

Preferred Qualifications

• Has built, implemented, and monitored sales methodologies, processes, and policies that create concrete results that support revenue goals and ensure controls and accountability
• Experience developing and monitoring enterprise-level sales tools and technology, has worked closely with internal technical leadership to select and implement tools
• Experience with maturing or transforming a Commercial/Sales function with a particular focus on Sales Operations
• 5+ years in SaaS sales / world-class sales culture/sales operations team with best practices
• Experience with a sales/sales operations within a marketplace
• Experience running a workflow from Salesforce.com
• Definable experience influencing organizational change, problem resolution, and communicating complex ideas in coherent terms to a cross-function group in a scaling environment
• Experience communicating with C-level executives effectively
• Adapts to changes in the work environment, handles competing demands and can deal with frequent change, delays or unexpected events
• Ability to work in a fast pace, high-growth, start-up environment with tight deadlines and shifting priorities and be willing to "roll up your sleeves" to drive organizational change
• Experience with Sales Programs based on end client usage, ideally in lower-margin industries
• Track record of collaborating effectively in a highly matrixed global organization