Salesforce Director Sales Operations APAC 

Singapore, Singapore 

382529290

Job Category

Job Details

Responsibilities:

• Manage a team of Contract Specialists and Managers in APAC

• Collaborate & build relationships through regular touch points with Sales leadership

• Communicate expectations to team members, manage performance and provide ongoing coaching, feedback and recognition

• Create and foster a motivating work environment. Manage on-going learning and development needs of team members while always bearing in mind Salesforce’s drive for a High Performance Culture

• Deliver on SOX Compliance requirements

• Ensure the team is aware of & adhering to policies and procedures

• Perform audits on the quality of work using existing Reports and Dashboards

• Leverage department dashboard to ensure inquiries are processed timely and accurately

• Act as the first point of contact for any escalations. If unable to resolve the issue, escalate to Management appropriately

• Able to work in a complex and changing organisation by enabling team and give them clear guidelines by consulting with their peers

• Ensure the collaboration with peers and extended support functions

• Challenge Status Quo & provide recommendations on Internal processes. Determine when to own deals that may be too complex for the Team and act as

• Ensure company and team objectives are met on a regular basis

• Drive employee career/development discussions

Required Skills:

• Strong background in finance or operations in a similar role

• Prior experience in large scale technology company required, enterprise software preferred

• Proven track record of developing and implementing successful operational strategies

• Demonstrated influence delivering results with large-scale, cross-functional teams

• Excellent leadership skills with the ability to motivate and inspire teams.

• Strong interpersonal and communication skills and solution focused

• Ability to work under pressure with competing priorities

• Flexibility and ability to adjust on the fly, to new demands; a high sense of urgency

• Strong Team Playerwith the ability to

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