Citi Group Director Sr Employee Relations Lead Investigator Hybrid 

United States, District of Columbia, Washington 

615285656

The Sr. Employee Relations Lead Investigator’s responsibility is to conduct the most highly complex investigations of HR-related concerns escalated to the Employee Relations & HR Policy discipline. The role requires a strategic professional who stays abreast of developments in Employee Relations, and Employment Law and Investigations.

Key Responsibilities:

• Conduct independent investigations of highly complex HR-related allegations, including Ethics Office, executive and other escalations, in order to thoroughly fact find, reach investigative conclusions, recommend resolutions and mitigate risk to the franchise, within prescribed timeframes.
• Adhere to established and evolving standards for detailed, auditable and required documentation.
• Foster strong work relationships and collaboration with key investigative partners (Employment Law, ICRM, CSIS).
• Track and analyze trends, diagnose root causes, and develop recommendations for corrective strategies with regard to the Sr. ER Investigator’s portfolio of matters.
• Exceptional report writing and the ability to deliver clear and concise investigative summaries in accordance with applicable requirements.
• Critical thinking to review and credibly challenge investigation findings.

• Conduct investigations of concerns arising in both the US and other countries.
• Act as a change agent to identify and provide solutions for enhancements and efficiencies in the ER investigative process.
• Provide consultation, guidance, and coaching to Human Resources and business partners on the appropriate handling and resolution of employee relations matters so long as not on a matter the ER Investigator is investigating.

Qualifications:

• 10-15+ years of investigative experience in Employee Relations and/or Employment Law matters, including complex, sensitive matter, the successful candidate must have excellent investigation planning, interview, e-discovery, documentation, and report writing skills.
• Experience working globally (preferred).
• Knowledge of employment policies, practices and employment law and regulations.
• Demonstrated management and leadership skills: feedback, coaching and guidance of others.
• Ability to build solid relationships at all levels and influence collaborative outcomes.
• Excellent verbal communication and presentation skills and ability to effectively communicate with all senior levels of management and across all functional areas (including HR, business/function heads).
• Exceptional writing and verbal communication skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones.

• Bachelor’s/Universitydegree or equivalent experience

Anticipated Posting Close Date:

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