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The role will involve:
Partnering with the Chief of Staff (COS) team across the organization, HRBPs, and partners to design and drive a high performing team culture with a deep commitment to talent development
Leading end-to-end execution and strategy of our Executive Talent and Performance Management processes and partnering with HR leaders, HRBPs, and HR partners to design and deliver additional key strategic projects
Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, while also collaborating to identify solutions that can achieve shared results
Building and executing on a comprehensive talent strategy that aligns with business imperatives, goals, and objectives
Managing and performing on HR-related process or programs, investigates and make recommendations and decisions in gray space, initiate program/process improvements to mitigate risks and optimize delivery
Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for horizontal projects and autonomously prioritize work based on impact and urgency
Developing routines and materials to increase leadership effectiveness; facilitate the operating rhythm for the organization by leading a team to support across a wide variety of forums (leadership team meetings, Town Halls, etc.)
Designing and delivering on effective internal communication strategy; leading and developing change management plans in support of organizational changes
Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability
Staying current with external trends, best practices, and innovations and infusing these into the work products and client consulting and partnership
Managing various governance routines, including building materials for regulator and compliance forums
Working with several partners to help achieve our team goals, such as collaborating with Learning & Development to create/deliver an development program for HRBPs and the HR4HR DIB team on HR DIB initiatives as examples
Basic Qualifications:
Bachelor's degree or military experience
At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team
At least 2 years of experience in project or process management
At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy
Preferred Qualifications:
Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences
Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space
Skilled at balancing both disruption and consensus-building while driving forward complex initiatives
Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience
Track record of complex project management, a bias to action and extraordinary attention to detail
Impeccable judgment and ability to balance the needs of the organization, leaders and associates
Passion for learning with a growth mindset
Discretion in handling highly sensitive issues
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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