SAP Partner Engagement Senior Specialist 

Japan, Ota 

612203531

Key Responsibilities & Tasks

Accountable for the partner delivery quality of their managed partners in a given region/MU.

Strong connections with Internal and External Stakeholders to handle Escalation.

Drive partner investment by advising on enablement plans and proactively identify areas for improvement based on observed competency gaps to ensure quality partner resource availability.

Ensures reporting on capacity, certifications and go-live progress against targets agreed and initiates corrective actions as required.

Improves delivery efficiency by identify trends in the partner landscape and coordinates with relevant stakeholders to produce enablement, ensuring the right content and knowledge is delivered as required, and that skills are developed in line with joint business plans.

Maintains detailed information on their assigned partners’ projects and regularly reviewing project health, including ensuring assigned resources are certified and current. Provides visibility of projects to internal stakeholders.

Conducts Quarterly Business Reviews (QBRs) with the assigned partners to assess performance and progress on agreed action items, owning associated KPIs.

Covers escalations in their area of responsibility.

Minimum 10+ years’ experience in the software industry or in a partner facing role (Partner management, sales, consulting, etc.).

Demonstrated partnering and consulting skills

Understanding the principles of cloud solution delivery through partners, including Fit2Standard

Knowledge of cloud service offerings

Local market knowledge and understanding (software industry, trends, vertical market industries, etc.) as well as of the System Integrator ecosystem

Knowledge and understanding of Partner dynamics

Planning and execution experience in driving activity forecasting, resource management and enablement with partners

Ability to communicate effectively to all levels of internal and external stakeholders both verbally and in writing

Strong analytical competencies

Bachelor equivalent in Engineering: yes

Master equivalent: preferred

MBA/PhD: preferred

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