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Microsoft Critical Environment Technician 
Austria, Vienna, Vienna 
610796332

25.06.2024

Required Qualifications:

  • Vocational/craftsman education in technical fields (electrician, HVAC technician),
  • Hands-on experience in an electrical or industrial environment,
  • Proficiency in the operation, upkeep, and repair of electrical/mechanical systems, including cooling and HVAC units,
  • Fundamental skills in managing subcontractor activities and vendors interactions,
  • Language proficiency: advanced English. Fluency in German language is an advantage
  • The candidate should be proficient in using computers, including Microsoft Office applications like Excel and Word, as well as other specialized software tools relevant to the job e.g. SAP, CMMS, etc
  • Essential soft skills for this position include:
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
  • Including shift assignments during non-standard business hours

Physical requirements:

  • Occasional climbing of ladders.
  • Frequent climbing of stairs and/or ramps.
  • Prolonged standing.
  • Occasional lifting 50lbs. / 22.5kg.
  • Occasional push or pull 50-75lbs. / 22.5-34kg. with assistive device.
  • Normal visual acuity (near, far and peripheral with correction).
  • Normal color vision for electrical work.
  • Normal is defined via standard medical terms and applicable criteria.

The salary for this role is starting from 53,000 euros per annum depending on experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Defined via standard medical terms and applicable criteria.

While not required, we also look for the following
:

  • High School Diploma, GED, or equivalent AND mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
    • OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
    • OR equivalent experience.

Responsibilities:

As a Critical Environment Technician your responsibilities will encompass providing technical support for surveillance, scheduled service, and maintenance of essential datacenter critical environment infrastructure and related equipment (cooling, power distribution, emergency power systems, etc).

  • Your tasks include the oversee of regular facility checks, serve as an initial point of contact, and guarantee compliance with applicable laws, as well as our internal guidelines and protocols.
  • You will handle vendor relations, striving to optimize operational continuity in accordance with the Service Level Agreement (SLA), enhance Power Usage Effectiveness (PUE) and optimizing Water Usage Effectiveness (WUE).
  • This role involves collaboration with both external and internal parties, including Service Planning, Security and third-party vendors.
  • Advocate Safety First at work supporting actively Health and Safety at the workspace.
  • Proactively ensures safety and security requirements are followed and met for the work of themselves and others.
  • We will support the candidate by offering the essential training with certification to ensure they possess the knowledge and adhere to operational legal standards.
  • Embody our