Checkmarx Customer Care Manager 

India 

610553087

In this role you will be responsible for:

• · Provide superb first-line customer care.
• · Onboard, deliver, and assist new customers that were assigned to the care team.
• · Assist our customers with their ongoing needs and respond to customers’ inquiries.
• · Provide back-office support for our sales organization.

Required qualifications:

• · 2+ years of proven work experience in customer service or a similar role in a global software company.
• High customer service consciousness.
• · A good team player, self-motivated and independent
• Ability to work well under pressure while maintaining a positive attitude and prioritizing planned and unplanned tasks.
• Highly organized, and accurate, with a tendency to maintain extensive attention to detail.
• Demonstrate accountability and a strong work ethic.
• Fluent in English, both verbal and written.

Additional advantage qualifications:

• Proficiency with Salesforce is highly desired
• Knowledge & experience within the software industry.