Airbnb Specialist Payment Compliance 

India 

6101081

A Typical Day:

• Review alerts/cases from RFI (Request for Information) purpose.
• Airbnb Payments and its subsidiaries partner with various payment processors to facilitate payouts to hosts. These processors provide payment solutions which often utilize partner networks to facilitate transfers on behalf of Airbnb and its subsidiaries to hosts around the world.
• Payment processors have regulatory obligations as financial institutions to monitor the transactions they are processing. On a regular basis, they will request additional information about the individual or entity receiving transfers.
• Manage large volumes of incoming cases and execute decisions under pressure of tight deadlines and regulatory time frames.
• Compile appropriate case notes and other documentation to support review, completed steps, recommended determinations, etc.
• Gather relevant and applicable on and off-platform data and objective information to support a subjective determination to support a case through its lifecycle.
• Assist in the assessment of potential risks, patterns and trends based on case review
• Accurately identify and escalate compliance risks and opportunities to the Compliance Leadership

Your Expertise:

• 2-3 years compliance operations experience in KYC/AML, payments, banking, or e-commerce
• Superior communication skills both written and verbal
• Strong ability to think clearly and rationally in order to understand logical connections between various data points.
• Strong problem solving skills with an emphasis in adaptability and resilience
• Ability to clearly articulate complex case patterns
• Ability to gather objective information and make a subjective determination and be able to defend that determination both verbally and textually
• Ability to work closely and build trust with your team and other teams
• Exceptional organization and process management ability
• High level of personal integrity, interest in payments as evidenced by related work experience, proven dedication to excellence, leadership qualities and a flexible, creative, innovative approach to problem solving
• Ability and desire to work in a fast-paced environment
• Familiarity with SQL and data querying skills is a huge preference!