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Citi Group Regulatory & Controls Program Management Senior Lead 
Poland, Masovian Voivodeship, Warsaw 
610076609

12.07.2024

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll do:

  • Manages a sub-set as well as a portfolio of Consent Order commitment level scoping, challenge and closure documentation according to Central Program PMO (Project Management Office) standards for check and challenge and Internal Audit (IA) validation

  • Manages a sub-set as well as a portfolio of corresponding milestones for business function quality control execution lifecycle that corresponds to assigned Consent Order commitment scoping documents

  • Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.

  • Leads interaction with Transformation Lead Quality Control team and Internal Audit including agreement on closure criteria, preview of closure material and questions

  • Makes sure that all areas of the program are appropriately staffed.

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.

  • Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones, and receive schedule status regularly.

  • Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

What we'll need from you:

  • 10+ years of relevant experience

  • General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

  • Proven experience in regulatory documentation, compliance, or a related field.

  • Excellent technical writing skills with a focus on clarity and precision for document submissions to Internal Audit and Regulators

  • Previous experience on documenting closure of MRAs, MRIAs or Consent Order remediation would be a plus.

  • Experience in working on consent order/ regulatory order would be a great advantage

  • Candidates with Audit background are very welcome to apply

  • Commitment to quality and exceptional attention to detail and accuracy in documentation; strong organizational skills to manage multiple documents and deadlines.

  • Articulate and effective communicator, both orally and in writing, with well-developed listening skills and ability to garner support and secure buy-in across a wide range of stakeholders

  • Willingness to occasionally work in non-standard hours with the US-based Team.

  • Bachelor’s/University degree or equivalent experience; Masters degree would be a plus.

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave
  • Award-winning pension plan,​ multisport, holiday allowance
  • Private Medical Care Program, Group Life Insurance
  • Consideration for annual discretionary bonus
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines; Mentoring Programs
  • Socially active employee communities with diverse networking opportunities


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Project and Program Management


Time Type:

Full time

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