Red hat Associate Manager- Content Services Technical Writing 

India, Maharashtra, Pune 

609239343

What will you do?

• Engage with Documentation Program Managers, Content Strategists, and management and other cross-functional stakeholders to build relationships, appropriately scope and source workloads, and proactively develop your team

• Build and develop a high-performing team of writers equipped with the skills and knowledge to contribute to team and departmental goals

• Provide direction, coaching, and mentoring to increase your team's capabilities and effectiveness and to develop their competencies

• Develop understanding of customer needs and company goals in order to organize and coach the team to effectively

• Ensure proper staffing levels accounted for as development demands grow and new product lines are added

• Coordinate with peers worldwide to ensure broad collaboration and consistency in tasks and to drive strategic change initiatives

What will you bring?

• Strong skills in coaching, mentoring, or leading people in a collaborative, global environment

• Experience and interest in improving customer or user experiences (internal or external)

• Excellent written and verbal communication skills and the ability to build and to collaborate with diverse teams

• Experience with and passion for driving change and continual improvement preferred

• Degree or equivalent expertise in IT, technical communications, or related field preferred

• Practical experience working as a technical writer in an enterprise software organization strongly preferred

• Experience with or knowledge of Git is a plus