MSD CRA Manager 

Guatemala, Sacatepéquez, Antigua Guatemala 

607478200

Job Description

As line manager the role is critical to continuously develop key talents by providing training, support and mentoring to the CRAs and properly manage situation of low or non-performance.

• Work allocation, staff development and performance appraisal.
• Provides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.
• Work with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.
• Interacts with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.
• Attend local Investigator Meetings if requested to.
• Interface with GCTO partners on clinical trial execution.
• Escalates site performance issues to CRM and Clinical Research Director CRD.
• People and Resource Management:
o Manage CRA – career development, performance reviews, etc., including addressing low performance situations, and taking appropriate actions.
o Support and resolve escalation of issues from CRAs.
o Liaise with local HR and finance functions as required.o Provides training, support and mentoring to the CRA to ensure continuous development.
o Ensures CRA compliance to corporate policies, procedures and quality standards

Required:
• Minimum of 5 years´ experience within Clinical Research
• Minimum of 3 years’ experience as CRA monitoring clinical trials
• Line management experience preferred or at the minimum team leader experience

Educational Requirements:
Required:
• Bachelor’s degree in Science
Preferred:
• Advanced degree, (e.g. BA/BS or higher) with a strong emphasis in science and/or biology

Current Contingent Workers apply

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