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EY Senior Consultant Learning Development Financial Services 
United Kingdom, England, London 
606637800

Today

People Consulting – Learning and Development – Senior Consultant (Financial Services)

Transforming the world of work, together we are:

  • Revolutionising employee experiences
  • Innovatively building capability and learning solutions
  • Redesigning organisations, evolving cultures and driving behavioural change
  • Successfully navigating a dynamic and complex regulatory change environment

As a member of our People Consulting team, you will:

  • Contribute to workstreams across a diverse range of complex engagements in the financial services sector.
  • Design and create innovative solutions for clients, adapting methods and practices to fit client needs.
  • Proactively manage stakeholder relationships and build trusted relationships with clients.
  • Identify new opportunities, contribute to the preparation of proposals and wider business development activities.
  • Manage the operational aspects and risk management of client engagements.
  • Contribute to delivery of wider strategic goals across the People Consulting team and participate in initiatives that support the growth of the firm as a whole.

With a specific focus on learning, you will:

  • Develop and deliver learning programmes for our clients, which may be standalone or as part of a larger transformation project.
  • Develop learning strategies for clients based on their skills requirements and learning technologies.
  • Create impactful learning solutions – including the design, development and deployment of learning assets (digital and non-digital).
  • Drive strategic change and organisation performance through learning activities (including learning analytics).
  • Advise on and develop the learning function of the future.
  • Contribute to business development and client pursuit efforts by leading the preparation of proposals, innovative solutions and the delivery of presentations to potential clients.
  • Contribute to growing the learning offerings and actively driving the ongoing development of the practice, contributing to or assuming operational responsibility for a range of assignments.
  • Drive innovation to ensure provision of market leading, relevant and highly targeted solutions and content-rich thought leadership to clients.

Skills and attributes for success:

  • Authenticity and strong personal impact, able to influence and persuade stakeholders to gain support for changes and key decisions.
  • A passion for learning and building a better working world
  • An entrepreneurial, innovative and can-do approach.
  • A growth mindset and a desire to challenge established practices.
  • Leading workstreams, facilitating and working collaboratively with team members, and empowering teams to maximise performance.
  • Resilience and ability to work under pressure to deliver pragmatic solutions.
  • Confidence and ability to recognise and manage potential challenges during client assignments.
  • Creative thinking, using agile methods and innovative approaches to tackle complex problems and to deliver insightful, practical and sustainable solutions.
  • Ability to scope a project or solution and provide costings and communication to clients for proposals and projects.

To qualify for this role, you must have:

  • A working understanding of instructional design, adult learning theory and behavioural change principles
  • Core consulting skills gained through working in a professional services firm, global consultancy, boutique consultancy or an in-house role with exposure to large-scale programmes of work.
  • Experience in developing learning solutions, including analysis, design, content development, and train the trainer, to ensure measurable outcomes within large, complex organisations.
  • Experience working with varied stakeholders including internal teams, external learning vendors and/or client teams to deliver impactful and high-quality outputs.
  • An understanding and knowledge of the skills, tools and processes used in the design and development of learning materials.
  • Strong project management and written and verbal communication skills, and experience of producing robust analysis, reports, papers and presentations.

Ideally, you’ll also have:

  • Experience of working across financial services: banking, insurance, and wealth and asset management or passion and knowledge of the sector.
  • Relevant degree-level education and/or professional qualifications.

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.