What you'll do:
As an Account Director (AD) at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, delivering value via SAP solutions, and ensuring that customer business objectives are met.
- Serve as the end-to-end account owner and maintain senior client relationships
- Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities
- Lead (virtual) account team and coordinate all roles across the customer
- Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells
- Utilize expert governance and stakeholder management skills
- Interpret consumption data and drive insights to action
- Orchestrate resources such as junior sales quota carriers as needed
- Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization
What you bring:
- 10+ years of experience in Sales or Consulting with complex business software/IT solutions
- Bachelor’s degree or equivalent required (MBA preferred)
- Proven ability to manage in highly complex organizations and apply risk-mitigation strategies
- Strong program/project management and commercial/deal support skills
- Excellent verbal and non-verbal communication skills in German and English
Meet your team:
- You will work closely with the SAP Market Unit leadership, account teams, and industry teams, as well as align with product/solution management teams/organization.
- You will also partner with other SAP leads to maximize customer success and drive insights into action.