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SAP SAP Account Director Expert f/m/d Henkel 
Japan, Ota 
606398746

Yesterday

What you'll do:

As an Account Director (AD) at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, delivering value via SAP solutions, and ensuring that customer business objectives are met.

  • Serve as the end-to-end account owner and maintain senior client relationships
  • Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities
  • Lead (virtual) account team and coordinate all roles across the customer
  • Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells
  • Utilize expert governance and stakeholder management skills
  • Interpret consumption data and drive insights to action
  • Orchestrate resources such as junior sales quota carriers as needed
  • Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization

What you bring:

  • 10+ years of experience in Sales or Consulting with complex business software/IT solutions
  • Bachelor’s degree or equivalent required (MBA preferred)
  • Proven ability to manage in highly complex organizations and apply risk-mitigation strategies
  • Strong program/project management and commercial/deal support skills
  • Excellent verbal and non-verbal communication skills in German and English

Meet your team:

  • You will work closely with the SAP Market Unit leadership, account teams, and industry teams, as well as align with product/solution management teams/organization.
  • You will also partner with other SAP leads to maximize customer success and drive insights into action.