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Key Responsibilities:
Lead and develop a team of learning consultants to deliver innovative learning solutions that will advance skills and expertise of associates
Build strong relationships and consult with business leaders, HR partners, and L&D teammates to deliver learning strategies and experiences that meet people where they are and bring them forward on their journey
Lead the learning and development agenda in support of Capital One’s Commercial and Financial Services lines of business
Implement learning best practices and innovative, creative learning strategies
Devise and implement a clear and consistent learning assessment model to measure results and return on investment, short term and long term
Prioritize learning efforts and effectively allocate resources
Fuel a culture of continuous learning on the team and among our partners by keeping an active pulse on external trends and bring them back to the team
Motivate the team to high performance while caring for well-being and balance as a role model and a tone-setter for the team
Advance diversity, inclusion, and belonging through leading practices in hiring, team building, and infusing these concepts throughout the learning experiences
Communicate with and influence leadership at all levels
Manage L&D Learning Budget
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 3 years of experience in instructional design or learning experience design
At least 5 years of experience in client consulting
At least 5 years of experience leading and implementing learning strategies
At least 5 years of experience in people leadership
At least 5 years of experience in project management
Preferred Qualifications:
Master’s Degree in Business Administration, Education, Human Resources, Instructional Design, Learning and Development, or Organizational Design or Effectiveness
Professional Human Resources Certification or Senior Professional Human Resources Certification
7+ years of experience in people management
7+ years of experience in project management (planning, executing, tracking)
5+ years of experience in driving multi-year, company-wide learning endeavors
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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