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MSD Associate Director Clinical Supply Delivery Hybrid - NJ Prague 
United States, New Jersey, Rahway 
604185631

04.08.2024

Job Description

You will participate in interviews with our stakeholders to capture user requirements and process flows, lead and participate in design, and build solutions with business users and SAP team members to further extend capabilities and functionalities on our existing Clinical Trial Supply Management (CTSM) solution in order to satisfy and deliver on the strategic and tactical priorities of our Global Clinical Supply business groups.

Primary Responsibilities:

  • Serves as team member in the deployment and support of SAP applications across all functional areas supporting Clinical Trials. This includes leading or contributing to the requirements analysis, use cases, functional and technical design, implementation and testing in line with the SDLC methodologies and the Global SAP template.

  • Performs feasibility analysis and assessments for new requirements, including understanding implications on the current and future architecture. This includes developing high level proposal with timelines and tasks.

  • Is responsible for drafting / reviewing high-level design and functional requirements for integrating enterprise CTSM systems with the enterprise ERP environment, external parties (Contract Manufacturing Organizations, Depots). Formulates options including assessing their relative merits and risks and works with clients / business analyst to determine the best solution.

  • Communicates and partners broadly with stakeholders at multiple levels across the enterprise and maintains awareness of projects or changes to other systems that may impact enterprise systems to ensure there is no degradation of service. Understands priorities and deadlines and anticipates change and escalates accordingly.

  • Advises clients / business analysts on technology-related business problems, leveraging IT colleagues as appropriate.

  • Acts as subject matter expert on CTSM solution, primarily responsible for gathering functional / business requirements for solution design for planning, warehouse operations, distribution, ensuring compliance with market requirements as global regulatory requirements continue to evolve.

  • Develops subject matter expertise within functional and technical teams in overall CTSM solutions and provides direction and guidance to drive ongoing configuration, enhancements, and integration effort.

  • Service Management: Manage the total scope of IT delivery (Cost, Quality and Time).

  • Smooth transition of projects into production.

  • Managing expectations of business user community in a highly FDA regulated environment.

Required Experience and Skills:

  • Minimum 5 years overall experience in Clinical Trial Supply Management (CTSM) and SAP ERP

  • Experience in multiple areas of SAP- Supply Chain Management (SCM) and Distribution (SD)

  • Excellent interpersonal, communication, and business partnering skills.

  • Excellent analytical, problem solving, and troubleshooting skills.

  • Ability to translate complex technical issue into business terms.

  • Ability to drive continuous improvement across team.

  • Ability to operate in a cross-functional / matrix environment.

  • Acts as a technology mentor to team members.

  • Ability to analyze complex business processes, develops and implements solutions, and communicates impact to stakeholders.

Preferred Experience and Skills:

  • Knowledge focused in “SAP Clinical Trial Supply Management” (CTSM) and touch points with Interactive Response Technology (IRT) systems is highly desirable.

  • Hands on with full Life Cycle Implementations with emphasis as Subject Matter Expert in SAP.

  • Deep understanding of Integration through middleware with other systems.

  • Experience with Automation and Digital initiatives.

  • Superior communication skills and the ability to interact directly with business users.

  • Ability to translate technical design to business language, which is easily understood by all levels of the organization.

Education Minimum Requirement:

  • Bachelor's Degree in Engineering, Computers Science, Life Sciences.

In accordance withcurrentposition prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached yourseparationset forthDescriptionseparation package,longereligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Contingent Workers apply

US and Puerto Rico Residents Only:

if you need an accommodation during the application or hiring process.

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by aagreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Expected salary range:

$135,500.00 - $213,400.00


1st - Day



Design, Global SAP, SAP Delivery, SAP Supply Chain Management (SCM)


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.



A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.