EY AQIP Supervising Associate 

Philippines, Taguig 

603615656

This role requires the candidate to build and demonstrate an in-depth technical knowledge of specific Independence support10-30 members on technical matters and should be able to handle and resolve their queries. The role also involves liaisingprotecting the organization from the risks that may arise from its professional practice. We work closely with all parts of
the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like
Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queriesquality/compliance related activities.
This role will be part of the largest sub-service functions, i.e., Independence within Risk Management Services (RMS)Auditor Independence is a regulatory requirement that aims to create an ‘arm’s length’ distance between the Accountingprofessionals should be (in fact) and should appear to be (in appearance) free from interests that might be regarded as
being incompatible with objectivity, integrity, and impartiality of the audit.The role offers opportunities to work in a dynamic, growth-focused environment, with a special emphasis on protecting
mindset of continuous improvement and client enablement.• Become a subject matter expert in the process and possess strong understanding and ability to interpret client’s
• Achieve mastery in the use of various internal Independence tools
• Consistently drive team to deliver high-quality project outcomes by thoroughly understanding audit/pursuit team
requirements and adhering to best practices and standard operating procedures
• Expertise in performing secondary research using a wide range of internal and external databases
• Effectively facilitate and implement process changes/updates, ensuring comprehensive knowledge sharing
sessions are conducted
• Establish strong credibility by consistently sharing deep insights and technical expertise, and actively engaging in
• Continuously develop and refine technical expertise in Independence processes, positioning oneself as a go-to
subject matter expert within the team
• Ensuring process documents and SOPs are updated periodically and approved timely.
• Lead the process training schedules for new and existing members of the team
• Effectively address & resolve service delivery issues / escalations using tools like RCA (Root cause analysis) and
CAPA (Corrective and preventive actions)
• Conduct second level audits for reviewers in the team to ensure strong quality assurance model is maintained.
• Act as an account manager for assigned accounts and effectively coordinate with the client serving teams to
provide high quality deliverables and positive client experience.
• Consistently evaluate current processes and propose innovative solutions or ideas to enhance efficiency and
drive improvements.
• Understand and work towards to meet/exceed the defined individual and team level KPIs for the role.• Maintain regular and proactive communication with audit/pursuit teams to keep them informed about project
progress, potential issues and any changes in timelines or scope.
• Conduct regular client satisfaction surveys to gauge their experience and identify areas for improvement.
• Actively engage with Global Independence to implement any process changes, enhancements and improvements.
• Develop effective conflict resolution and escalation management strategies to address and resolve any issues or
escalations promptly and professionally.
• Establish and monitor key performance indicators (KPIs) related to client management to ensure high standards
of service delivery.
• Act as a point of contact between the client teams, members of other Independence competencies, and relevant
GDS functions to effectively coordinate efforts for a project/request.• Oversee volume inflows, strategize resource allocation and ensure adherence to work-flow protocol and tools.
• Contribute towards financial planning.
• Contribute towards reporting activities prepared for internal and external stakeholders
• Prepare and monitor key performance indicators (KPIs) for the team.
• Participate towards Service Function/Sub Service Function strategic initiatives.
People Management:
• Will be handling team of approximately 20-40 team members.
• Maintain open and transparent communication channels with team members to ensure clarity of expectations and
foster a collaborative environment.
• Manages performance of team members-from setting goals to assessing performance against goals to providing
performance feedback.
• Foster a culture of engagement by recognizing and rewarding team members' contributions and encouraging
their participation in decision-making processes.
• Coaches and mentors team members for professional development and recommends training requirements to
address identified gaps.
• Promote a healthy work-life balance by encouraging flexible working arrangements and supporting team
members' well-being.• Act as first point of contact for guidance to the team and as well for the stakeholders.
• Lead and drive transformation initiatives on process improvements and client enablement to enhance efficiency
and effectiveness for the team.
• Responsible for achieving customer satisfaction / project critical success factors.
• Demonstrate strong problem solving and critical thinking abilities to navigate through complex situations.
• Must possess a client- centric and enablement mindset which involves continuously seeking ways to improve
service delivery.
• Possess strong communication and interpersonal skills.
• Foster a diverse and inclusive team environment where all members feel valued and included.
• Uphold and drive the highest standards of ethics, integrity, and values.
• Must be adaptable and agile in dynamic situations, facilitating change management.
Innovative mindset with proficiency in using current technologies and willingness to adapt to new digital tools to
enhance efficiency.• At least a bachelor’s degree from a reputable institution; master’s degree is an advantage.
• At least 7 years of professional experience, out of which some experience should have:
o Compliance or research functions in a professional service organization; Big 4 Accounting Firm is an
advantageo Exposure in handing client interactions
• Experience in Risk Management/Independence is preferred
• Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English
• Good understanding of type of company structures, ownership structures, audit and risk management concepts.
• Experience in performing external research and exposure to performing data analysis and interpretation of
output.• Experience in MS Office (Outlook, MS Word, MS Excel, SharePoint etc.)
• Proficiency in project management and business analytics tools such as Power BI, along with basic knowledge of
lean methodologies like Value Stream Mapping, 5Why and 5S, is preferred.
• Knowledge of future technology- like Gen-AI related.• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fastmoving environment
• A team which has its foundation in the core values of trust, respect and teaming. The team which focuses ondemonstrate new skills.• A team that thrives on continuous improvement and bringing in efficiencies to processes.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring
compliance framework
consultants, we offer a wide varietyand work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning,
skills and insights that will stay with you throughout your career.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your
way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world
needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help
others find theirs.EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in
the capital markets.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.