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This role requires a driven leader who can inspire and guide their team to meet the evolving needs of our organization.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
· Lead and supervise a team of Data Center Technicians which is installing, maintaining and decommissioning network and server hardware
· Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience
· Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs
· Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
· Mentor, train and develop career progression for direct reports and members of the organization
· Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective
· Coordinate support of change management resources in partnership with electrical and mechanical operations teams
· Develop, improve, and share operational best practices across the region and with peers globallyAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
· 3+ years of experience in Data Center Operations or similar roles
· 2+ years of direct people management experience including performance management such as End of Year Reviews
· Team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment
. Driving license valid in EU
· 3+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices
· Understanding of critical Electrical, HVAC and control systems.
· Appropriate Security and Safety awareness.
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