Samsung Manager Production Media Experiences 

United States, Arizona, Prescott 

603095598

Team Management

• Directly manage the Broadcasting, Events, and Video Production team to foster a collaborative and high-performance culture.
• Develop and implement scalable strategies for video, event, and broadcasting support.
• Serve as the primary escalation point for complex challenges in video, event, and broadcasting production.
• Monitor team metrics, identify improvement areas, and ensure on-time delivery to internal and external customers.

Collaboration

• Partner with IT to ensure technical readiness and seamless execution for high-profile executive events and broadcasts.
• Coordinate with channel team leads to develop product and services video training for Samsung’s Mobile and eco system portfolio.
• Lead the video content management process, including production planning, scripting, instructional design, and delivery to internal and external partners.
• Collaborate with the Instructional Design team to design and implement curricula that align with the team’s development style and creativity.
• Build relationships with business partners to forecast learning needs and recommend solutions.

Production Oversight

• Develop and implement comprehensive broadcast plans and strategies for multi-camera company meetings, aligning with organizational goals and communication objectives.
• Manage the overall production schedule, budget, and resources for each live broadcast event.
• Coordinate with internal stakeholders, presenters, and external vendors to ensure all aspects of the broadcast are meticulously planned and executed.
• Conduct pre-broadcast technical checks and rehearsals to identify and resolve potential issues, ensuring all equipment and systems are fully operational.
• Implement and maintain quality control standards across all visual and audio elements of the broadcast.
• Oversee crisis and risk management during live events, ensuring swift resolution of any technical or production challenges.
• Ensure all productions meet organizational standards for quality, delivery, and impact.

Technical Expertise

• Equip the team with the necessary tools and skills to deliver high-quality video, events, live-streaming, and broadcasts.
• Stay updated on industry trends and technologies in video and broadcasting production.
• Expert in live streaming, live broadcasting, video editing, and production tools.
• Function as a Project or Program Manager from pre-production to post-production to ensure successful implementation.
• Drive continuous improvement initiatives to scale video operations in response to organizational growth and technological advancements.
• In-depth understanding of video production technology, including cameras, video switchers (hardware and software), audio consoles, lighting systems, and streaming platforms (For example: OBS Studio, Wirecast, Blackmagic ATEM, Vimeo).
• Exceptional problem-solving abilities, with a calm and decisive approach to resolving technical and production issues in real-time.
• Responsible for run of show: calling shots, switching between cameras, and ensuring all technical aspects of the broadcast (video, audio, graphics) are seamlessly integrated.

Partnership

• Partner with facilitators to implement training programs effectively.
• Manage shoot schedules across the training organization and assess training content requests.
• Curate relevant video learning resources or develop strategies for impactful training content within tight timelines.

We Are Looking For:

• Creative: Experience in designing learning experiences and creating simulated learning modalities.
• Collaborative: Ability to work closely with SMEs, gain business acumen, and drive success promptly.
• Adaptable: Flexibility to switch priorities based on business demands and meet deadlines.
• Thorough: Ability to condense complex content into concise, audience-friendly formats.
• Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts and provide concise direction.

Background/Experience

• High school diploma or equivalent with 8+ years of directly related experience; or a Bachelor’s Degree with 6+ years of experience preferred.
• Experience developing retail training videos with a line of sight to go-to-market and product training (a plus).
• Proven experience producing and leading live-stream and broadcasted events to large audiences.
• Demonstrated ability to work effectively with individuals, groups, and organizational units to achieve training goals.
• Strong team orientation and dedication to the team’s objectives.
• Scripting experience supporting retail/sales; ability to develop materials that build knowledge and skills.
• Understanding of adult learning principles (e.g., Bloom’s Taxonomy, Experiential Development) and design models (e.g., ADDIE, SAM).
• Proficiency in Adobe Creative Suite (e.g., Premiere Pro, After Effects) and Microsoft Office products (Excel, Word, PowerPoint).
• Demonstrated ability to build graphics and develop AR/VR content (a plus).

Skills and Attributes

• Build and maintain excellent relationships with internal and external stakeholders.
• Demonstrate strong oral, written, and presentation communication skills.
• Work independently or in a team to achieve goals within established timelines.
• Possess a positive mindset, creativity, and openness to feedback from peers and leadership.
• Excel in time management and follow-up to ensure on-time deliverables.

This role is based in Plano, TX, with approximately 25% travel required.