SAP Digital Customer Engagement Manager - SAP Enterprise Cloud Services 

India, Karnataka, Bengaluru 

601677237

The Role:

• Get comfortable understanding ECS & PC3 strategy and processes, including interacting with our customers.
• Work in active collaboration of the colleagues in the Business Intelligence Office, Customer Engagement & Intelligent Automation Team, Chief Process Owner, and the Regions and participate in global initiatives that will provide improvement and evolution of our engagement model in alignment with the GCE Strategy.
• Support the creation of assets and other communications with a strong focus on the PC3 strategy and the multiple initiatives.
• Proactive collaboration with all regional and global stakeholders, ensuring key events and milestones are communicated timely and effectively.
• Contribute and drive creative initiatives that will support the scalability of ECS, with a deep focus on process efficiency and automation

Experience (Role Requirements):

• 5-8 years of overall SAP experience
• Customer facing experienceand passion for strategy
• Understanding of SAP offerings,Private Cloud,SAP Basis knowledge
• Demonstrated project management skills
• Creative mindset with passion for technology; understanding of new technologies like AI is a plus
• Passion for processes and operational excellence
• Strong analytical and documentation skills with good communication, written and verbal
• Flexibility to work on different time zones, as required, availability to join global team meetings and to actively collaborate on global initiatives
• Comfortable working in a fast paced environment
• Experience engaging with leaders from diverse cultures, Passion for diversity
• Strong experience working in a multicultural setup
• Understanding of third party/supplier setup and collaboration is a plus.

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