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SAP Digital Customer Engagement Manager - SAP Enterprise Cloud Services 
India, Karnataka, Bengaluru 
601677237

18.07.2024

The Role:

  • Get comfortable understanding ECS & PC3 strategy and processes, including interacting with our customers.
  • Work in active collaboration of the colleagues in the Business Intelligence Office, Customer Engagement & Intelligent Automation Team, Chief Process Owner, and the Regions and participate in global initiatives that will provide improvement and evolution of our engagement model in alignment with the GCE Strategy.
  • Support the creation of assets and other communications with a strong focus on the PC3 strategy and the multiple initiatives.
  • Proactive collaboration with all regional and global stakeholders, ensuring key events and milestones are communicated timely and effectively.
  • Contribute and drive creative initiatives that will support the scalability of ECS, with a deep focus on process efficiency and automation

Experience (Role Requirements):

  • 5-8 years of overall SAP experience
  • Customer facing experienceand passion for strategy
  • Understanding of SAP offerings,Private Cloud,SAP Basis knowledge
  • Demonstrated project management skills
  • Creative mindset with passion for technology; understanding of new technologies like AI is a plus
  • Passion for processes and operational excellence
  • Strong analytical and documentation skills with good communication, written and verbal
  • Flexibility to work on different time zones, as required, availability to join global team meetings and to actively collaborate on global initiatives
  • Comfortable working in a fast paced environment
  • Experience engaging with leaders from diverse cultures, Passion for diversity
  • Strong experience working in a multicultural setup
  • Understanding of third party/supplier setup and collaboration is a plus.