Elementor Customer Experience Systems Integrator 

Israel, Tel-Aviv District 

601262745

Our projects require close collaboration with a wide range of departments, including R&D, Product, Marketing, and others — ensuring alignment and innovation across the company.

• CRM & Service Platform Management :

Lead technical execution, integrate CRM with AI tools, ensure data integrity, and optimize workflows (ticketing, routing, escalation).

• System Maintenance & Adaptation :

Ensure platform stability and scalability, adapt to evolving business needs, and proactively resolve issues.

• Integrations & Development :

Develop and maintain API integrations with internal and external systems for smooth data flow, KPI tracking, and enhanced agent experience.

• AI & Productivity Tools :

Support chatbot automation, self-service tools, and internal applications to boost efficiency.

• Collaboration & Optimization :

• 3+ years of experience in systems integration, API development, or CRM implementation .
• Proven experience with CRM and service management platforms (e.g., Kustomer, Salesforce, Zendesk, HubSpot, Freshdesk).
• Expertise in RESTful APIs, webhooks, and middleware integration .
• Strong background in data migration, workflow automation, and system architecture .
• Proficiency in scripting languages (Python, JavaScript, React and Node.js, or similar).
• Experience working with service fulfillment models , including subscription-based services and automated claim/complete processes.
• Familiarity with authentication protocols (e.g. JWT) and security best practices.
• Strong analytical and problem-solving skills, with an ability to troubleshoot and optimize complex systems.
• Excellent cross-team collaboration and communication skills, with experience working alongside engineering, support, and product teams .

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