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JPMorgan Wholesale KYC Operations - Transformation Product Director 
United Kingdom, England 
600680610

14.09.2024

As the Wholesale KYC Operations Tranformation Product Director you will:

  • Own the vision and strategy for the program, platform, and services provided and solicit input from key stakeholders.
  • Develop excellent working relationships with leaders and team members in the business to enhance their experience and interaction with the team.
  • Lead overall governance through monthly reporting and forums with key stakeholders.
  • Identify and prioritize key opportunities aligned to our overall strategy.
  • Identify and manage organizational dependencies.
  • Build program management discipline and methodology - Program governance and reporting for WKO & senior leadership.
  • Collaborate with cross-functional team’s operations, policy, AI / ML and technology teams (various product teams) to develop solution approach.
  • Conduct workshops with cross-functional teams to capture requirements, validate solution approach while ensuring optimal process flow with exceptional user experience.
  • Exercise sound judgment, anticipate bottlenecks, evaluate and mitigate potential risks, escalate effectively, make trade-offs and balance business needs versus technical constraints and collaborate with diverse, global teams to drive the unified execution of Program strategies.