As the Wholesale KYC Operations Tranformation Product Director you will:
Own the vision and strategy for the program, platform, and services provided and solicit input from key stakeholders.
Develop excellent working relationships with leaders and team members in the business to enhance their experience and interaction with the team.
Lead overall governance through monthly reporting and forums with key stakeholders.
Identify and prioritize key opportunities aligned to our overall strategy.
Identify and manage organizational dependencies.
Build program management discipline and methodology - Program governance and reporting for WKO & senior leadership.
Collaborate with cross-functional team’s operations, policy, AI / ML and technology teams (various product teams) to develop solution approach.
Conduct workshops with cross-functional teams to capture requirements, validate solution approach while ensuring optimal process flow with exceptional user experience.
Exercise sound judgment, anticipate bottlenecks, evaluate and mitigate potential risks, escalate effectively, make trade-offs and balance business needs versus technical constraints and collaborate with diverse, global teams to drive the unified execution of Program strategies.