JPMorgan Wholesale KYC Operations - Transformation Product Director 

United Kingdom, England 

600680610

As the Wholesale KYC Operations Tranformation Product Director you will:

• Own the vision and strategy for the program, platform, and services provided and solicit input from key stakeholders.
• Develop excellent working relationships with leaders and team members in the business to enhance their experience and interaction with the team.
• Lead overall governance through monthly reporting and forums with key stakeholders.
• Identify and prioritize key opportunities aligned to our overall strategy.
• Identify and manage organizational dependencies.
• Build program management discipline and methodology - Program governance and reporting for WKO & senior leadership.
• Collaborate with cross-functional team’s operations, policy, AI / ML and technology teams (various product teams) to develop solution approach.
• Conduct workshops with cross-functional teams to capture requirements, validate solution approach while ensuring optimal process flow with exceptional user experience.
• Exercise sound judgment, anticipate bottlenecks, evaluate and mitigate potential risks, escalate effectively, make trade-offs and balance business needs versus technical constraints and collaborate with diverse, global teams to drive the unified execution of Program strategies.