JPMorgan Wholesale KYC Operations Policy Program – 

United Kingdom, England 

587793360

As a Wholesale KYC Operations Policy and Program – Program/Project Manager within KYC team your key responsibilities will include collaborating with regional and global teams to spearhead innovative KYC and Non-AML initiatives, acting as a strategic liaison among stakeholders, and enhancing KYC programs as a Subject Matter Expert. You will champion innovative solutions to streamline processes and deliver client-centric results.

Job responsibilities

• Lead and manage global KYC/Onboarding initiatives, ensuring alignment with regulatory requirements and corporate policies while driving innovative, client-centric solutions including a focus on Data Analytics and AI.
• Identify opportunities and propose solutions for enhanced client experience and operational efficiencies through smart and safe automation.
• Oversee the development, implementation, and maintenance of KYC / Onboarding processes and systems
• Collaborate with senior management, Compliance, Legal, Technology, and Front & Middle Office stakeholders to ensure seamless communication and alignment on program objectives.
• Identify, assess, and mitigate risks associated with programs
• Develop and implement robust controls to ensure process integrity and effectiveness.
• Evaluate and refine KYC/Onboarding processes, championing innovation to improve operational efficiency and the client experience.
• Take ownership and provide leadership in resolving conflicts across multiple global stakeholder groups, ensuring smooth execution of programs and initiatives.

Required qualifications, capabilities, and skills

• A bachelor's degree or equivalent qualification
• Experience in banking, audit, compliance, program management, and business process reengineering is essential.
• Comprehensive knowledge of various client entity types, such as corporations, banks, and investment managers, along with their managed funds.
• Strong understanding of AML (e.g., global and country-specific due diligence) and non-AML (e.g., legal entity identifiers, global tax forms, and country-specific client classifications) onboarding requirements is required.
• Strong analytical and problem-solving skills, with a meticulous attention to detail.
• Demonstrated ability to work independently and adhere to deadlines.
• Experience in creating high-quality presentation materials for senior management.
• Excellent communication skills, with the ability to influence stakeholders at all levels.
• Proficiency in MS Office, particularly PowerPoint and Visio, as well as JIRA and Confluence.

Preferred qualifications, capabilities, and skills

• Extensive experience in program or project management, with a focus on KYC or related regulatory areas, is highly desirable
• Project management certifications, such as PMP or PRINCE2, are preferred
• Knowledge of data analytics, intelligent solutions, and AI is beneficial