SAP Global Field Business Support - Early Career Talent 

Colombia, Valle del Cauca, Cabecera Municipal Cartago 

599733955

Position title:– Early Career Talent

Duration: Temporary role up to 2 years

In this role, you’ll:

• Responsible for execution of the end-to-end deal operational process / quote-to-cash process for SAP select deal motions based on complexity and thresholds including RISE
• Process customer requests for selling deals and completing the required inputs (Harmony/CRM Opportunities, Quotations, Order Forms)
• Partner with Industr, Premium Suppliers, Cloud Architects (CAA’s), Commercial Finance, Legal/Contracting, Centralized Deal Support (CDS) & Order-to-Invoice (O2I) Teams to support the sales process to facilitate deal closure
• Comply with operational procedures e.g., for sales, delivery, financial and legal requirements. Archiving and maintaining all files and records
• Provide active quarter-end and year-end close deal support to the sales community to ensure timely and accurate completion of work deliverables in a dynamically driven environment
• Legal Contract Validation: Closely cross-collaborate with the Industry AEs, Pricing and Revenue Recognition teams in the local market units during the contract drafting and negotiation process. Verify customer, user and pricing information provided by Account Executives and Pricing teams, work with Finance, Revenue Recognition teams to prevent revenue deferrals, ensure final business, and contract terms

Education:

• Must be a recent Graduate of a bachelor’s or Associate’s degree
• Preferably not exceeding 2 years from graduation

Requirements and Experience:

• Preferably not exceeding 2 years of professional experience
• 2 years of experience working in a Operations or Deal Support capacity
• Experience with sales and deal processes involving RISE, Private Cloud, and other complex Cloud deal motions
• A background in sales, quote-to-cash process & deal execution (preferred)
• Experience in a fast-paced environment, ability to multitask, prioritize and problem solve
• Extremely detailed-oriented, organized, and effective communication skills (both oral and written)
• Working experience within a shared service center environment (preferred)
• Experience with Smartsheet, advanced Office skills (Excel, Word, PowerPoint, and Outlook), DocuSign, CPQ/CRM tool and experience with SAP systems is a plus
• Flexibility to work virtually and in local office (as needed and available)
• Flexibility to work varied business hours to ensure full Field Business Support coverage, especially at quarter and year-end
• Advanced English needed and Portuguese is a Plus – additional languages beneficial depending on the supporting region/MUs

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