Amazon Data Center Network Technician Hayes Infrastructure 

United Kingdom, England, London 

59904959

Key job responsibilities
• SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.• DATA CENTER OPERATIONS (DCO)This position involves:
o Diagnosing hardware and network problems followed by physical repairs
o Troubleshooting events within internal Service Level Agreements (SLAs)
o Performing root cause analysis of equipment failures• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
• Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environmentA day in the life
A day in the life of an ID Technician is exciting and varies from day to day with a range of responsibilities, including patching fibre connections, troubleshooting link issues using our internal applications with careful planning, especially when spanning across separate data centers in different regions. We also handle hardware installation in racks, device configuration and upgrades, as well as executing scripts. Collaboration with multiple teams is crucial whilst working on projects as we maintain regular progress updates. We have access to internal systems to keep data up-to-date and use internal resources to dive deep and to keep learning.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- Recognized academic or industry qualification (CCNA, JNCIA, degree or relevant work experience).
- Possess TCP/IP networking knowledge and a broad understanding of infrastructure technologies with proficientcy in network cabling, optic types, and test equipment, including VFL, power meter, and OTDR, familiarity with cabling best practices and methodologies, and the ability to troubleshoot networking, routing, and connectivity issues, including network device configuration, application interaction, and cabling infrastructure connectivity.
- Ability to specify power and cooling requirements, participate in hardware racking/stacking, and actively contribute to the migration, basic configuration, and rollout of new or upgraded hardware. Be able to move and lift computer equipment up to 50lbs.

- Strong understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols (BGP, OSPF).
- Significant background in large-scale datacenter network implementations and support.
- Several years of experience working in virtualized enterprise networking environments.
- Proficient in IT best practice frameworks (ITIL, LEAN, AGILE) and operational excellence concepts or methodologies (a plus).