Philips Customer Success Manager m/w/d Service HPM 

Germany, Hamburg 

598478162

Process Engineer - NPI & Sustaining

Process Engineer - NPI & Sustaining

• Partner with key suppliers/ contract manufacturers to develop and improve processes, tools, and equipment of the end-to-end supply chain systems, leading to predictable, reliable, stable and efficient production, order management, materials management anddistribution/logisticsprocesses. Pitcher of new product industrialization projects towards the supplier site.

• Review, escalate, and deploy the product changes from/to suppliers including but not limited to material, equipment, process, end of life, etc.tc.

• Pursue continuous performance improvement (QCDS: Quality, Cost, Delivery, Service)

You will be responsible for:

• Conduct qualification and/or surveillance audits/assessments of supplier business, production, and quality systems to ensure the supplier meets Philips Emergency Care requirements.

• Drive performance management and improvement at suppliers; provide consultancy and/or feedback to supplier to ensure supplier’s systems, methods, tools, and reporting meet customer commitments and expectations.

• Ensure that the products provided by the supplier (including spare parts and services) are released according to agreed specification and quality requirements.

• Lead and support program input in Product Development Lifecycle Management (PDLM) process including DfMAT

• Initiate and execute Capex optimization for investments

You're right for this role if you have:

• BS Engineering discipline or technical field, major in supply chain, operations, or engineering education is preferred.

• Demonstrable experience in Supply Chain Operations, supplier management, manufacturing, quality engineering related functions

• Strong working knowledge of end-to-end supply chain, product development process, quality management practices and business acumen

• Have good analytical skills that includes utilizing six sigma and lean

• Experience and success in working with supplier leadership teams to gain support and action where needed to meet business and customer requirements and expectations

• Ability to work in a cross functional environment at remote locations

• Strong interpersonal and communication skills required

• Detailed knowledge and experience executing APQP (Advanced Product Quality Planning) and related PPAP (Production Part Approval Process)