The point where experts and best companies meet
Share
Required/minimum qualifications
3+ years of knowledge of Security trends and competitive landscape, especially as it relates to how our customers and partners adopt and use security technologies and architectures
Additional or preferred qualifications
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until August 13, 2024.
• Ensure achievement of Unified SBR and UCR targets through the delivery of Enhanced Solutions and Value Based Delivery
• Unified business strategy and planning to ensure Security Solution area has the resources to meet targets via Unified delivery
• Security Unified portfolio strategy and Architecture aligned to achieving usage and consumption targets by Solution Play
• Lead and coach superior customer experience and overall business performance, achieving Support Billed Revenue (SBR) and Unified Consumed Revenue (UCR) growth across all Security workloads
• Drive the integration of Reactive support insights with the proactive execution of consumption motions to achieve the outcome of growing both product consumption and billed revenue, and support consumption
• Manages the weekly and monthly business reviews with Corp and field stakeholders related to Unified performance and Connected customer experience
• Own the insights and actions related to IP portfolio management to optimize the delivery capabilities as well as the skilling needs mapped to this IP portfolio by pillar
• Identifies patterns and trends in customer experience on support delivery execution across pillars and Areas.
• Drive operational excellence, including offering portfolio management and high-quality reporting and insights
• Voice of the field to tech strategy teams on VBD landing aiming at improving/fine-tuning IP
• Actively and visibly establishes a voice with Solution Area and CSU and company stakeholders on key business drivers and blockers for Unified Delivery excellence and connected customer experience.
Thought Leadership
• Lead, coach, and mentor consumption through support contracts with Enhanced Solutions and Value Based Delivery
• Serve as thought leader and coach consumption and delivery teams on delivery excellence and connected customer experience initiatives
• Be recognized as a transformational leader, building on key principles and leading change management effectively to establish a consumption culture through repeatable and scalable IP based execution.
• Be a recognized collaborator by building trusted relationships with peers to increase organization capability in customer and partner field orchestration.
Technical Leadership
• Technical acumen to sponsor Security technical engagements with customers and assess and analyze IP portfolio for the solution area
These jobs might be a good fit