Salesforce Lead/Senior Solution Engineer 

United Kingdom, England, London 

595760243

Job Category

Job Details

Also known as a "Pre-Sales Engineer", "Solution Consultant" or "Sales Consultant," the Solution Engineer is responsible for understanding a client’s business challenge and presenting technology solutions to evoke confidence in a company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.Typical Day Of a Solution Engineer:

• Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls and process-based discovery workshops

• Partner with prospects/customers to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals

• Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration

• Establish and share a point of view on business value provided by the solution with potential customers

• Respond effectively to RFIs/RFPs

• Participate in trainings and certifications to acquire and maintain skills

• Collaborate with product and enablement teams to provide feedback from the field and drive solution growth

• Engage with partners and act as a high level solution evangelist where appropriate

Requirements:

• Solid oral, written, presentation and interpersonal communication skills - ability to create and perform demonstrations of our solutions

• Strong problem solving skills

• Proven time management skills in a dynamic team environment

• Ability to understand customer's business goals and map those to the right technology solutions

• Ability to collaborate as part of a team to take on business and technical problems

• Likes to be the first to know something and to understand why
  and how things happen.

• Good at searching out information and experimenting, likes to
  concentrate on a particular topic and to solve puzzles.

• Good at explaining ideas and finding ways to keep people’s
  attention.

• Willing and able to travel occasionally

• Passion and energy for technology and a desire to learn

• Knowledge of related applications, relational database and web technology

• Solid oral, written, presentation, collaboration and interpersonal communication skills

• Ability to work as part of a team to solve technical problems in varied political environments

• Languages: English (essential), other European languages (desired)

Additional Preferred Requirements:

• Solution Engineer / pre-sales experience

• Experience implementing Salesforce, CRM, or equivalent solutions

• Experience in a technical, customer-facing role

• Project Management skills

• Bachelor’s degree or equivalent

• Experience with Salesforce, including product certifications

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