People are Jacobs’ greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programs, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
This role is dedicated to one of our major clients to ensure the smooth functioning of their IT BAU Infrastructure. This role directs the work of core members of this function (MS Developer, Support Analyst and VDI Specialist) and undertakes the M365 and Azure Administration tasks. You will be required to have a blend of technical expertise, leadership skills and a customer-centric approach to effectively resolve technical issues and optimize operational processes.
- Full time employment with us is based on 40 hours per week
- In this critical role you will be required to support the client on-site in a full-time capacity at their offices
- SC level security clearance is required for this role which requires a criminal record check, credit check, consistent recent UK residency and other vetting
Some key duties and responsibilities
- Guidance and Technical Expertise _ provide day-to-day guidance to support staff, acting as a technical expert across MS365 and Azure to foster a collaborative, high-performance environment
- User and Access Management _ manage user accounts, permissions, and access controls across Azure and Microsoft 365 environments, ensuring secure and efficient cloud operations
- Security and Compliance _ implement and maintain security measures and compliance standards as directed by Security to protect data and ensure regulatory compliance within Azure and cloud-based systems
- Service Configuration _ configure and manage Azure services and Microsoft 365 applications to meet organizational needs and objectives, maximizing the use of cloud infrastructure
- Implementation _ deploying innovative solutions to satisfy changing business needs based on the designs and plans provided by the Solution or Work Package Architect
- Monitoring and Troubleshooting _ monitor system performance, identify issues and troubleshoot problems to ensure uninterrupted service delivery within Azure and cloud environments
- Automation and Optimization _ develop and implement automation scripts and tools to streamline administrative tasks, support business continuity aims and optimize system performance, leveraging Azure and cloud technologies
- Individual, team and resource management experience
- Azure / M365 Administration (AZ-104 & MS-102 Certification)
- DevOps & CI / CD experience in Terraform / Bicep (AZ-400 Certification)
- M365 Policy / Organizational Settings experience
- Experience in Networking, Firewalls and Certificate services (MS Networking Fundamentals / Cisco CCNA certifications)
Our culture
Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
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