EY Administrative Manager Assistant Director - New Orleans 

United States, Louisiana, New Orleans 

324230240

You’ll implement administrative strategic plans as well asmaintain performance measurements for a customer base of 650-1,500 people. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance.You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

Your key responsibilities

• Manages and counsels mid to large size teams up to 50 people within a location or department
• Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including objectives, milestones, priorities, team, calendar and nature of deliverables
• Demonstrates proactive business development by initiating discussions with existing internal clients on possible additional work and satisfaction with current support
• Coordinates and assists with budget planning and is responsible for operating within approved budget
• Meets or exceeds the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
• Creates a culture that supports knowledge transfer and teaming
• Participates on national or area projects
• Collaborates with virtual teams to promote seamless support to customers

Skills and attributes for success

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

To qualify for the role, you must have

• Bachelor's degree in a related discipline, or equivalent work experience
• 8-10 plus years of experience
• 3 plus years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook

Ideally, you’ll also have

• Proficiency in automated calendar management tools (e.g., Outlook) and various IOS and Android mobile devices
• Proficiency in MS SharePoint