GE HealthCare Intern FMI Coordinator 

Russia, Moscow, Moscow 

59268365

Responsibilities:

• Sending official letters about technical incidents to customers via email
• Searching for and obtaining official customer/client contact details from websites / sending official messages (according to legal team instructions)
• Tracking and updating delivery status trackers for incident letters (adding contact details and uploading data to the shared mailbox)
• Service Cloud administrator support: updating contact information, updating the status of installed products (e.g., if the site is no longer active / IP is no longer used, updating SW version, etc.)
• Supporting the IT incident management team’s activities: contacting and coordinating with clients to implement the incident management system; clients who do not wish to receive incidents may prepare and send letters of refusal/deferral; updating incident handling records; reporting on implementation status

Qualifications/Requirements:

• Current enrollment in a bachelor's\master's degree program.
• Ability to work 25 - 40 hours per week.
• Intermediate English and Fluent Russian.
• Strong analytical skills – able to analyze a big amount of data.
• Advanced Microsoft Office skills, knowledge of Excel, ERP system experience is an advantage.
• Good organization and communication skills, ability to communicate at all levels with cross functional teams based in Russia and Europe.
• Strong interpersonal skills / self-motivated and result oriented team player.
• Ability to quickly identify and prioritize issues, create solutions and meet deadlines.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.