Calendar Management
- rovides calendar management and time planning supporttobusyPartnerUXR (User Experience Research)andContentDirectorworking across multiple products.Can quickly learn andalign calendar based on knowledge of manager'sprioritiesand operating styles,isproactive,agile,and flexible with calendaring,ensures preparation of meeting setting,and canmanage ambiguous situationswith high degree ofaccuracy and attention to detail.
- execute onbusiness cadence (scheduling/meetinglogistics) around the ROB of the team andidentifiespatterns.ProactivelyengagesonROBimprovements as needed.
- Has the ability to buildandmaintainrelationships with stakeholders across multiple organizations (e.g., business-support professionals,partners,Human Resources [HR], Finance, event planners, peers) to enable their leader andteam's work.Is a team playerandhasacustomer service approach. Can effectivelycommunicatewith external partners and audiences.
- Learns how UXR and Content Design run their business and processes that are critical to product development.
- Works closely with thelead EA(Executive Admin),COS (Chief of Staff)and Business manager tomanageandmaintainheadcount activities, including staff movement/transfers, reporting, offboarding, and transactions within relevant headcount management tools.Contributes to team experience activities. Collaborates with Global Talent Acquisition (GTA) to support internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process, under guidance of colleagues as needed. Participates in onboarding andassistsnew employees, vendors, and interns as an essential contact for questions. Coordinateslogistics
Travel Management
- managerand/orgroup. May create itineraries for daily activities and learns to maximize trip itineraries.Ensuresrequired documentsare obtained for international travel. Follows travel policies and leverages guidance from Business Supportcolleaguesas
Event Coordination and Logistics
- Supports planning, coordination, promotion, and support foreventand conferences.Assistswith determining event needs and outcomes. Mayassistwith and/or own creating event itinerary. Acts as a point of contact for events.Addresses
Project Ownership
- Executes various projects and tasks and completes project deliverables with little or no supervision. Owns their components of project outcomes end to end with proper accountability.Identifiesrisks and challenges within core area of responsibility and communicates these to relevant stakeholders. Streamlines processes, provides process improvement suggestions, and adjusts as needed.
Resource Management (Hardware/Supply Management, Purchase/Expense Management Financial Management)
- Contributes to and oversees planning, tracking, maintenance, and adjustment of equipment and inventory based on stock requirements and business needs. Processes expense reports with full compliance of Microsoft policy. Participates in discretionary budget tracking (e.g., morale, hardware, supplies) and reporting. Performs vendor and supplier management (e.g., ensuring set up for financial processing, opening purchase orders [POs]). May contribute to budget management in partnership with
Space Management and Planning
- utilizationdata to recommend changes in space assignments andidentifyfuture space requirements. Escalates and shares with team members. Maintainsaccurate, detailed information in space database.
Discipline Growth and Development
- participatesin the Business Support community. May mentor other Business Support colleagues tohelpsothers increase their understanding and ability to navigate through the organization. May support onboarding and training of new Business Support staff as applicable. Contributes to their organization's culture. Continues to shadow and learn from others and leverages mentorship from admins. Documents and shares best practices and insights.
- Embody our