JPMorgan Corporate Dining Captain 

United States, New York, New York 

592070957

Job Responsibilities

• Supervise and lead a team of dining staff, including full time servers, and contingent employees.
• Assign and delegate tasks to team members, ensuring efficient operations and smooth service delivery.
• Oversee the set-up and preparation of dining areas, ensuring proper table settings, cleanliness, and organization
• Provide training, coaching, and ongoing guidance to enhance employee skills and performance.
• Conduct daily pre-shift meeting and training topics.
• Foster a positive work environment, encouraging teamwork and professional development.
• Learn basic POS troubleshooting techniques. Familiar with support call procedure when necessary.
• Monitor and maintain an adequate supply of alcoholic, nonalcoholic beverages, and dining supplies, coordinating with suppliers as needed.
• Ensure accurate menu presentation, including descriptions, and seasonal offerings.
• Coordinate with culinary team to execute menu items consistently and maintain high food quality standards.
• Work in tandem with the Client Dining Management Team to support operational needs.

Required qualifications, capabilities, and skills

• Outstanding Food knowledge
• Outstanding Beverage knowledge
• Familiar with managing POS Systems and running reports for optimal operation success.
• Required to lift up to 30lbs
• Available to work late nights, holidays and long days as necessary
• Able to stand for a 12–14-hour shift
• Identifies ways to improve processes/procedures to enhance quality and/or outcomes

Preferred qualifications, capabilities, and skills

• decisions for the business.
• 3+ years fine dining and or luxury hotel experience preferred
• Experience in high-volume, full-service dining operation required
• Management or Supervisory experience preferred
• Commitment to excellence is required
• Passion for food and the hospitality industry is required
• Strong computer skills required
• Knowledge of Microsoft Office 360 preferred