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JPMorgan Corporate Dining Captain 
United States, New York, New York 
592070957

25.06.2024

Job Responsibilities

  • Supervise and lead a team of dining staff, including full time servers, and contingent employees.
  • Assign and delegate tasks to team members, ensuring efficient operations and smooth service delivery.
  • Oversee the set-up and preparation of dining areas, ensuring proper table settings, cleanliness, and organization
  • Provide training, coaching, and ongoing guidance to enhance employee skills and performance.
  • Conduct daily pre-shift meeting and training topics.
  • Foster a positive work environment, encouraging teamwork and professional development.
  • Learn basic POS troubleshooting techniques. Familiar with support call procedure when necessary.
  • Monitor and maintain an adequate supply of alcoholic, nonalcoholic beverages, and dining supplies, coordinating with suppliers as needed.
  • Ensure accurate menu presentation, including descriptions, and seasonal offerings.
  • Coordinate with culinary team to execute menu items consistently and maintain high food quality standards.
  • Work in tandem with the Client Dining Management Team to support operational needs.

Required qualifications, capabilities, and skills

  • Outstanding Food knowledge
  • Outstanding Beverage knowledge
  • Familiar with managing POS Systems and running reports for optimal operation success.
  • Required to lift up to 30lbs
  • Available to work late nights, holidays and long days as necessary
  • Able to stand for a 12–14-hour shift
  • Identifies ways to improve processes/procedures to enhance quality and/or outcomes

Preferred qualifications, capabilities, and skills

  • decisions for the business.
  • 3+ years fine dining and or luxury hotel experience preferred
  • Experience in high-volume, full-service dining operation required
  • Management or Supervisory experience preferred
  • Commitment to excellence is required
  • Passion for food and the hospitality industry is required
  • Strong computer skills required
  • Knowledge of Microsoft Office 360 preferred