Honeywell AMI Solution Project Engineer 

United States 

591777112

• Works with customer requirements to propose technical solutions
• Acts as primary technical resource that collaborates with the client throughout the project and partners with the customer to develop requirements and propose technical solutions
• Performs customer system integration planning and implementation
• Ensures network equipment meets customer technical specifications
• Ensures software configurations meet customer technical requirements
• Establishes and monitors system performance, recognizing adverse trends and taking necessary preventative and corrective actions during the implementation
• Performs OTA (Over the Air) devices reconfiguration to enhance system functionality or to resolve device configuration issues
• Develops customized tools and scripts to assist in troubleshooting and resolving technical issues in a timely manner with high quality.
• Works closely with the Level 3 support team to resolve complex issues related to device communications and configuration
• Supports creation of standard best practice procedures for technical elements of the system that are effective and repeatable
• Supports and adheres to company’s core values
• Supports and adheres to company’s Code of Conduct and Ethics Policy
• Represents company in a positive, professional manner when working with both internal and external customers
• Performs other duties or responsibilities as assigned or required
• Excellent written and oral communication
• Excellent team player, self-starter with the ability to work unsupervised
• Ability to plan and maintain schedules
• Excellent problem-solving and analytical abilities
• Accustomed to working in an environment driven by high standards for service and system delivery
• Uses leadership skills to resolve a wide range of issues in creative and practical ways to satisfy the customer needs
• Excellent customer communications and customer service skills
• Demonstrates good judgment in selecting methods and techniques for solving problems and obtaining solutions
• Broad technical depth in integration and operation of complex systems
• Understanding of programming logic and the ability to troubleshoot scripts by following code mainly Python, and using SQL queries
• Highly adaptable in a dynamic work environment and changing environments

• 1+ years of experience in customer service or professional services working with customers
• 2+ years of experience in working with solutions involving software applications
• 2+ Exposure to debugging and troubleshooting software applications
• 2+ Programming background with exposure to Python, Perl or similar programming languages
• 2+ years of experience with Oracle or/and MySQL databases, and Microsoft Windows Server
• Bachelor’s Degree in engineering, Computer Science, or Information Systems
• Experience in business process definition and design to meet overall business objectives.
• Experience with .NET framework and MultiSpeak systems integration preferred
• Microsoft SQL Server experience
• Experience with electricity/gas/water metering and/or electric utilities a plus but not required
• Experience with process automation for software applications
Additional Information

• JOB ID: HRD251199
• Category: Engineering
• Location: 208 South Rogers Lane,Raleigh,North Carolina,27610,United States
• Exempt