SAP Expert Product Manager - CX Loyalty Gliwice 

Poland, Silesian Voivodeship, Gliwice 

59171454

Responsibilities

• Own your product area end to end and be responsible for meeting its business KPIs

• Deliver the vision from concept to adoption, including requirements with prioritized features, corresponding justification, and success metrics.

• Collaborate with engineering teams to scope, prioritize, and drive feature specifications.

• Become an expert in all product aspects (flows, use cases, features, market)

• Perform customer and market research industry analysis to assess market need, size of opportunity, and competitive landscape.

• Collaborate with sales and product marketing on positioning, messaging, and go-to-market strategies.

• Serve as the internal and external product evangelist, building relationships with prospects, customers, industry experts, and other SAP colleagues.

• Put yourself in the customer’s shoes - through research and direct customer contact to represent the needs of our customers in our product development process.

Requirements

• 5+ years experience as a leading product manager building B2B SaaS products

• Ability to work with a team of capable individuals and help them grow

• Demonstrated track record launching multiple successful products and features in several B2B companies

• Natural leader - experienced in driving collaboration across multiple disciplines - product, UX, engineering, marketing, operations, support, and sales

• Superpower in breaking down problems into pieces and focusing on the most critical parts

• Innovative, with strong analytical and problem-solving skills

• Ability to think and react in a high-energy, fast-paced environment and experience in a growth-oriented environment

• Understand business KPIs and build a strategy to target it

• Superb English speaking and writing skills

• BA/BS Computer Science or related technical degree. MBA – Advantage

• CRM/Loyalty processes familiarity preferred

​