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Responsibilities
Design industry-leading dashboard experiences that make it easier and faster for our users to run their businesses
Turn ambiguous problems that our users are facing into concrete solutions
Shape the platform experiences roadmap by prototyping and pitching new ideas we haven’t even thought of yet, and gaining cross-functional buy-in
Uphold CX Loyalty’s UI design quality and standards, including contributing to our colleagues across our portfolio
Work in a highly collaborative fashion with the product, and engineering teams
Participate in design reviews and share your work regularly with design and leadership
Focus on what you do best—whether that’s sketches, wireframes, prototypes, or designs—you’ll have the opportunity to sharpen the skills you’re looking to develop
Put yourself in the customer’s shoes - to represent the needs of our customers in our product development process.
Minimum Requirements
Has 4+ years of relevant design experience at a tech, product-driven company
Has experience with B2B and/or SaaS interfaces
Preferred Qualifications
Experience designing for a multi-party or CRM product
Experience as a product designer with a focus on enterprise-level solutions, e-commerce, tooling, and complex workflows
Excellent portfolio showcasing your design skills thought process, and product impact
Expertise in design and prototyping tools (e.g. Figma)
Deep understanding of user experience design principles and testing methodologies
Excellent communication, collaboration, and presentation skills allowing you to clearly and succinctly articulate your work and rationale to both technical and non-technical stakeholders
Superb English speaking and writing skills
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